Customers of former UPC using the “More Benefits for You” package will get a compensation - fee reimbursement for unsolicited services.

The President of UOKiK is monitoring whether there may be breaches of the provisions the Act on Competition and Consumer Protection in the flood-affected areas.

Consumers are interested in renewable energy sources, but UOKiK has also been receiving numerous complaints about the market.

Failed purchase, wrong information on packaging, problems with a bank or travel agency - the list of cases that may end in court is a long one. A new law was introduced that facilities class action proceedings for consumers to pursue their claims.

Last year, UOKiK audited 27 demonstrations taking place all over Poland, during which companies offered their products to consumers.

We inspected 84 parking lots and 125 car washes – a total of 209 businesses. Nearly 23% of them do not properly inform consumers about the prices of their services.

The President of the Office of Competition and Consumer Protection (UOKiK) has ordered Zalando to keep their customers duly informed of their rights when using the shopping platform.

Have you repaid your loan early? You are entitled to be reimbursed for part of the commission and other fees. 

PayPal Europe applies prohibited provisions - the President of UOKiK has ruled in a recent decision.

The President of UOKiK brought charges against Enter Air airlines, which mislead consumers and, in that way, may violate their collective interests.

The Office of Competition and Consumer Protection in Poland took part in the annual International Consumer Protection and Enforcement Network (ICPEN). Sweep which took place between January 29 and February 2, 2024, together with 26 other consumer protection enforcement authorities.

Are you buying from a business? What are the responsibilities of the seller and what are the responsibilities of the e-commerce platform? You should know that when entering into an agreement online.