Is it possible that in the Polish property insurance market some practices violating collective consumer interests might have been applied?

The President of UOKiK has repeatedly questioned improperly implemented changes to contracts and is constantly eliminating such practices.

On World Consumers Rights Day, we talk about sustainable consumption. Dream holidays, home renovation, or a new car – consumers can have different goals. Loan or savings – which one will you use?

Consumer, you have the right to know whether content created by an influencer is an independent opinion or a paid advertisement. Influencer, you must tag commercial content in a clear, readable and understandable way. Do you always do so?

In 2024, the President of UOKiK issued more than 750 decisions in the field of competition and consumer protection. He imposed more than PLN 937 million in fines, of which more than PLN 650 million for practices restricting competition and more than PLN 260 million for violations of collective consumer interests and for declaring clauses to be prohibited. 

Have you dreamed of an eco-revolution at home? Instead, there was a contract like a legal maze? The President of UOKiK has issued decisions against two companies in the RES sector. He ordered changes to the prohibited provisions and imposed financial penalties - a total of nearly PLN 3 million.

Different hotel, no pool and air conditioning in the room – such differences can spoil a dream holiday. The Exim travel agency made unilateral changes to the terms and conditions of tours without any basis in the contract.

President of UOKiK Tomasz Chróstny imposed a total of more than PLN 4.2 million in fines on 10 companies of the HRE Investments group. The companies will incur a penalty for failing to provide the information requested by the Office in its investigation.

Consumers were invited to meetings under false pretences, misled about prizes and cancellations of contracts, and their money was not refunded. This is how Med Professional and Medical Factory operated, organising sales shows across the country.

Attractive or misleading offer? Beware, you may be paying more! Presenting discounted prices as if they were standard prices - that’s what the President of UOKiK is questioning.

Seniors, like all of us, are vulnerable to shopping pitfalls. Marketing ploys and dishonest actions of entrepreneurs are tailor-made. Invitation to a free screening and prize drawing? Beware! This could be a trap! A decoy for a show and purchase on credit of things not worth the price.

Sales mania is on. Our campaign titled “Check whether you can afford it!” is also on. Together with the campaign partners, we are warning consumers of the financial consequences of purchases with deferred payment.